Items are shipped within 3 business days of purchase
You will be notified by email when your package is shipped.
Many of our items are pre-owned and offered as described and pictured with sales being final.
There are no returns on sewing patterns, books or videos.
Other requests will be considered on a case by case basis. We must be contacted within three days of receipt of merchandise. Should an item be approved for return, a refund of the purchase price (excluding shipping) less 15% restocking fee will be issued once the item is received and inspected. It must be received in the same condition as it was sent. Item must be mailed back within 48 hours of approved return via USPS First Class or Priority Mail at your cost.
Please ensure your contact information is up-to-date, including your current email address and that you don't have any spam blocking software installed that may limit me from communicating with you.
Thank you for contacting Nana's General Mercantile.